FAQs
What sizes are available?
- Small: Fits US Women’s Sizes 5-8
- Medium: Fits US Women’s Sizes 8.5-11
How do I wash and care for my grip socks to make them last longer?
To keep your socks fresh, machine wash cold inside out then hang dry.
How long will it take to receive my order?
Orders are shipped within 3-5 business days.
Where do you ship to?
We currently only ship within the US.
What is your return and exchange policy?
We accept returns and exchanges on new, unworn items in their original packaging within 30 days of purchase. If you'd like to return or exchange an item, please ensure it has not been washed or worn and still has its original tags attached.
If you received the wrong product or a defective item, please contact us at hello@shopfitandco.com within 14 days of receiving your order. We’ll be happy to resolve the issue by offering a replacement. Be sure to include your order number and a description of the issue, along with photos if possible, so we can assist you quickly. Thank you for understanding and supporting our small business!
How do I initiate a return or exchange?
To start a return or exchange, contact us at hello@shopfitandco.com with your order number, and we'll guide you through the process. We’re here to help make sure you love your purchase, so don’t hesitate to reach out if you have any questions!
How can I contact customer service?
You can reach us by emailing hello@shopfitandco.com. Our team is here to help and will get back to you within 1-3 business days. If you have any questions or need assistance, don’t hesitate to reach out—we’re happy to help!